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Most of us long to have conflict-free relationships in our working environment and in our personal lives. But, unless we are transported to some future world where all of our minds and emotions work in perfect unison, freedom from conflict
Conflict Resolution Audio Program by Dr. Tony Alesssandra
Most of us long to have conflict-free relationships in our working environment and in our personal lives.
But, unless we are transported to some future world where all of our minds and emotions work in perfect unison, freedom from conflict will never happen. People naturally disagree about what to do and how and when to do it. However, when differences of opinion are accompanied by too much emotional commitment to one point versus another, the resulting conflict can be damaging. When we become emotionally locked into one idea and believe that it is the only one that can meet our needs and objectives, we enter into conflict with only two options: fight or flight.
These two MP3 audios (20 minutes per segment) will help you identify the sources of conflict and understand how to encourage healthy disagreement without spiralling down into a negative conflict. It will also give you tools that will help you break out of a conflict routine once it has begun.
Topics covered include:
• The nature of conflict • Three basic components of conflict • Seven common sources of conflict • Five strategies for managing conflict • Five confrontation strategies to use to avoid conflict • Six behaviors that escalate conflict • Five conflict resolution behaviors to resolve conflict
Learn how to work through a problem to its solution. Conflicts offer many benefits if we can resolve them productively. Healthy disagreement can have a positive effect. Successful resolution of small conflicts can diffuse the possibility of more serious conflicts and result in better working relationships.
How well we manage conflict resolution can be a critical skill in effective communications and interpersonal effectiveness.
Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having realized success as a former graduate professor of marketing, Internet entrepreneur, business author and keynote speaker. He earned his PhD in 1976, in Marketing, from Georgia State University.
Besides being president of Assessment Business Center, a company that offers online 360º assessments; Dr. Tony Alessandra is chairman of Brain X.com a company that created the first Online Learning Mastery System™; and founding partner in The Cyrano Group a company that has successfully combined simple, cutting-edge technology and proven psychology to give salespeople the ability to build and maintain positive relationships with hundreds of clients and prospects.
Dr. Alessandra is a widely published author with 17 books translated into 50 foreign language editions and has been recognized by Meetings & Conventions Magazine as “one of America’s most electrifying speakers.”
What is it about Tony Alessandra that gets audiences excited? It’s really very simple. He reaches people — from the Board of Directors to the front-line folks in the trenches. He gets across new, important information “with a lot of snap” — so people can grasp it, remember it, and use it. He offers audiences practical ideas that produce profitable bottom-line results. Tony's polished style, powerful message and proven ability as a consummate business strategist consistently earns rave reviews.
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Conflict Resolution Audio Program by Dr. Tony Alesssandra
Most of us long to have conflict-free relationships in our working environment and in our personal lives.
But, unless we are transported to some future world where all of our minds and emotions work in perfect unison, freedom from conflict will never happen. People naturally disagree about what to do and how and when to do it. However, when differences of opinion are accompanied by too much emotional commitment to one point versus another, the resulting conflict can be damaging. When we become emotionally locked into one idea and believe that it is the only one that can meet our needs and objectives, we enter into conflict with only two options: fight or flight.
These two MP3 audios (20 minutes per segment) will help you identify the sources of conflict and understand how to encourage healthy disagreement without spiralling down into a negative conflict. It will also give you tools that will help you break out of a conflict routine once it has begun.
Topics covered include:
• The nature of conflict • Three basic components of conflict • Seven common sources of conflict • Five strategies for managing conflict • Five confrontation strategies to use to avoid conflict • Six behaviors that escalate conflict • Five conflict resolution behaviors to resolve conflict
Learn how to work through a problem to its solution. Conflicts offer many benefits if we can resolve them productively. Healthy disagreement can have a positive effect. Successful resolution of small conflicts can diffuse the possibility of more serious conflicts and result in better working relationships.
How well we manage conflict resolution can be a critical skill in effective communications and interpersonal effectiveness.
Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having realized success as a former graduate professor of marketing, Internet entrepreneur, business author and keynote speaker. He earned his PhD in 1976, in Marketing, from Georgia State University.
Besides being president of Assessment Business Center, a company that offers online 360º assessments; Dr. Tony Alessandra is chairman of Brain X.com a company that created the first Online Learning Mastery System™; and founding partner in The Cyrano Group a company that has successfully combined simple, cutting-edge technology and proven psychology to give salespeople the ability to build and maintain positive relationships with hundreds of clients and prospects.
Dr. Alessandra is a widely published author with 17 books translated into 50 foreign language editions and has been recognized by Meetings & Conventions Magazine as “one of America’s most electrifying speakers.”
What is it about Tony Alessandra that gets audiences excited? It’s really very simple. He reaches people — from the Board of Directors to the front-line folks in the trenches. He gets across new, important information “with a lot of snap” — so people can grasp it, remember it, and use it. He offers audiences practical ideas that produce profitable bottom-line results. Tony's polished style, powerful message and proven ability as a consummate business strategist consistently earns rave reviews.
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