7 Secrets for Improving Customer Loyalty and Retention We've all had this infuriating experience before. I know, I have! We've called a company's customer service department to resolve a problem, and some apathetic "customer-policy-robot"... MORE >>
Download this 80-minute MP3 series right now and you're moments away from acquiring the most critical and valuable skill that could mean thousands (maybe more) to your bottom-line. How much is a valued customer really worth to your business?... MORE >>
In this audio program you will hear simple-to-follow ideas that will radically change the way you approach your business and your customers. You will be surprised that the super achievers do so little to be so good and you'll be pleased to learn how easy... MORE >>
In this video program you will learn simple-to-follow ideas that will radically change the way you approach your business and your customers. You will be surprised that the super achievers do so little to be so good and you'll be pleased to learn how easy... MORE >>
Part 1 of the six part series 'Get to No. 1 in Sales and Stay There' by Colin Pearce. Speed Read Prospects in a Blink - Read your customers fast and avoid costly personality clashes... MORE >>
Turning Strangers into Friends, and Friends into Customers. The man Business Week calls "the ultimate entrepreneur for the Information Age" explains "Permission Marketing" -- the groundbreaking concept that enables marketers to shape their message so that... MORE >>
In Speak from the Heart, Emmy Award-winning broadcaster, newspaper columnist, and motivational speaker Steve Adubato reveals the secrets to being a great communicator -- with a program that will dramatically change the way you talk, listen, and... MORE >>
Fred Reichheld's by Fred Reichheld audio book Practical help to strengthen your business and solve your organization's growth dilemma. Moving customers beyond mere satisfaction to true loyalty. Hear compelling case studies how customer satisfaction is vit... MORE >>
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